Comment by gambiting
10 years ago
Try to create a password at Jet2.com. A Password like: "SuperSecretPassword!" gives you an error "Your password must be at least six characters or more and is case sensitive.". It's idiotic.
10 years ago
Try to create a password at Jet2.com. A Password like: "SuperSecretPassword!" gives you an error "Your password must be at least six characters or more and is case sensitive.". It's idiotic.
Oh yes, I'd almost forgotten about the misleading, unhelpful or downright incorrect error messages. It's also fun when account creation and login form don't use the same validation rules, so you can create an account but then you can't log into it.
Even major sites suffer from this. Netflix web UI allows 60 character passwords, but their Roku app and I believe the Xbox One app only allow 50 character passwords.
I ran into that once with my credit card company. I used a generator to create a maximum length password, only to discover that the Javascript managing the login had an off-by-one error and wouldn't accept that length. I was able to work around it through judicious use of browser inspection tools -- the change password page accepted it just fine.
I sent in a complaint and got something to the effect of "well, no one else reported it."