Comment by timv

I think this gets to the root of the GH problem

To the person raising the issue it's a simple mistake, sorry.

To the person that has to deal with it, it's yet another issue being raised where the reporter didn't follow the necessary steps to diagnose the problem themselves and (implicitly) expected a bunch of other people to apply their own time to solving it.

If the "New Issue" form had a place where the reporter was asked to paste the output from ag --version then it might have caught the accident before it wasted the developers' time.

I think it's an over reaction to describe the issue as a complaint, but it is an example of how the GitHub UI forces project admins to deal with incomplete and poorly investigated issues from users.