Companies are rarely of a single mind. I like to believe some departments within it are less prone to self-reflection and still need a bit of nudging. In Microsoft's case, I think they went user analytics crazy in recent times and see it as a path to invest resources on. And in true corporation fashion, they are being a bit too heavy-handed with it.
Companies are rarely of a single mind. I like to believe some departments within it are less prone to self-reflection and still need a bit of nudging. In Microsoft's case, I think they went user analytics crazy in recent times and see it as a path to invest resources on. And in true corporation fashion, they are being a bit too heavy-handed with it.