Comment by agumonkey
10 years ago
Reading about Milo reminded me of MSOffice Ribbon. And now I wonder if there are reflection or theories about social fluid dynamics and how to redirect a flow of people into something radical-looking without creating turmoil.
The same site has this later post about the transition process for a big change, which partially answers your question: http://www.ribbonfarm.com/2014/09/24/the-rhythms-of-informat.... It's a very alien worldview for most developers, who tend to focus all their attention on designing a feature and none on designing the transition process for the feature.
What a long article, I am thrilled (no sarcasm, I love everything about rhythm).