Comment by karmajunkie
8 years ago
Yep. I had a junior working for me once a few years ago that made a rather unfortunate error in production which deleted all of several customers' data. I could tell he was on pins and needles when he brought it to me, so I let him off the hook right away and showed him the procedures to fix the issue. He said something about being thankful there was a way to fix the problem, and I just smiled and told him A) it would have been my fault if there hadn't been; and B) he wouldn't have had the access he did without safeguards in place. Then I told him a story about the time I managed to accidentally delete an entire database of quarantined email from a spam appliance I was working on several years earlier. Sadly, my CTO at the time did NOT prepare for that.
I lost a whole weekend of sleep in recovering that one from logs, and that was when I learned some good tricks for ensuring recoverability....
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