Comment by akcreek
9 years ago
How are chargebacks handled on the App store? I would assume a scam like this will receive a relatively enormous number of chargebacks.
9 years ago
How are chargebacks handled on the App store? I would assume a scam like this will receive a relatively enormous number of chargebacks.
I'm willing to bet that this is some kind of money laundering operation, a way to pull funds from stolen credit cards, or perhaps a way for "tech support" type scammers to get payment from their victims. Perhaps all of they above. I know some extremely technology illiterate people, but I can't think of any of them who would willingly pay $400 a month for "virus protection."
> but I can't think of any of them who would willingly pay $400 a month for "virus protection."
Not willingly and probably not a full month, but I could imagine that some users accidentally subscribe to the $100 "trial" period - it really is just a quick Touch ID press away. The price and charge frequency is listed in a small font size for a brief moment before you press that button. I guess many users will stop that subscriptions once the first charge is done...and they are able to find the subscription options buried deep in the iOS settings app. Considering how essential subscriptions are these days I find it troubling that managing them is such a well hidden feature in iOS.
I was thinking a similar thing. How many people wouldn't notice being $400/month down? Also, don't Apple email people receipts for subscription payments as for one off purchases?
I mean, I'm sure there will be a few who don't notice, but it seems likely that chargebacks would be through the roof.
they will threaten to close your account if you chargeback too much.
I tried to get a refund from Apple once, for a fraudulent app, but I never heard back. So I disputed the charge with Visa. I thought I'd solved the problem until Apple locked me out of the app store. The only way to get back to installing apps (even free ones) on my phone, if I remember right, was to use a new credit card.
Later on I did successfully get a refund for being charged twice for the same content when I bought it again on a family-shared device. Free tip: in-app purchases apparently aren't sharable to the family.
Counter anecodote: I got a (Mac, not iOS) app refunded within 2 days because it didn't function as well as I thought it would (email client). No hassle.
Amazing.