Comment by dguaraglia
9 years ago
Due process? For what? It's a private company, deciding to terminate the contract with a shitty customer that is ruining their image. Worst case scenario the Nazis might have a case for breach of contract, but they won't get much out of it. Also, I'd love to see them show up in court to try to defend this as a "freedom of speech" case, and get told what a bunch of abhorrent human beings they are and to GTFO.
The CEO's explanation includes a section titled "freedom of speech < due process." But he defines "due process" as, roughly, predictable decision making. Legally speaking, due process involves a lot more than that.
The CEO doesn't describe any process that Cloudflare intends to follow that will provide predictable decisions. So the original comment is correct: the explanation doesn't describe anything similar to due process, even though the CEO explicitly says that is/will be Cloudflare's guiding light.
For what it's worth, I think Cloudflare has a strong argument for canceling based on the Daily Stormer's claim that Cloudflare supported them or endorsed them or whatever ( http://codes.findlaw.com/us/title-15-commerce-and-trade/15-u... ). But the explanation promises to go beyond that, and doesn't deliver.
Gotcha, when he said "due process" he didn't mean it in the legal sense, but in the "we have to follow the right procedures internally to make sure what we are doing is right" sense.
Right. But I don't see where he describes those internal procedures. Basically, the post amounts to "we were upset that these guys claimed we supported them, so we canceled their account." There's a discussion about how important it is to not make decisions on a whim, but no discussion about how this decision wasn't made on a whim.
Due process is something the CloudFlare CEO mentioned believing in.
I didn't see how it was relevant either.
I think private companies serving public with ability to control visibility, especially those with majority marketshare should be subject to similar laws as anti-trust.
tbh, if they're that fundamental to our society then they should be nationalised.