Comment by jacquesm

> They should update their TOS to remove the arbitrary clause about terminating for any reason, and replace it with a concrete list of behaviour which is against their terms, like perhaps hate speech, violent threats and harassment.

Companies make those clauses arbitrary for a purpose: that's so they don't get a bunch of amateur legal eagles who will attempt to argue forever about what they can and can not get away with. By purposefully leaving a gray area the company can draw the line by adjusting to fluid conditions when it suits them.

You can disagree with that but I totally understand why a company like Cloudflare would want to reserve some room for maneuvering: it is impossible to know what the future will throw at you.