Comment by labster
7 years ago
Does anyone have more information on the Houston airport case? Because I can imagine how moving the baggage claim further from the gates could result in actual efficiency improvements if it's closer to the exit.
7 years ago
Does anyone have more information on the Houston airport case? Because I can imagine how moving the baggage claim further from the gates could result in actual efficiency improvements if it's closer to the exit.
http://www.nytimes.com/2012/08/19/opinion/sunday/why-waiting...
Travel is all about mass human psychology management anyway - why do you get a meal on flights? Because people who've eaten are more docile, on average.
I feel like this phrasing makes it sound way more dystopian than it actually is. People who are tired or hungry are quicker to snap and notice the little discomforts of the plane. It's not that they're more docile, is that they're more content because it's easier to relax.
In China I was part of a flight that got so delayed and had so many people complaining and shouting that they brought out free meals for everyone to calm them down.