Comment by rdiddly

Why the bias against solving problems that are ticketed? Problems that haven't been discovered yet are seldom more important than the ones that have already been discovered. Unless we're optimizing for your ego, or the existing team truly are idiots whose entire list of known problems deserves to be blown off. (Or more gently, they've made some glaring oversight of a worthwhile value-adding solution.)

Anyway, the article is more about humbly learning how the team works, not about rewriting their codebase just yet, i.e. the opposite of your point about "ticket monkeys."