Comment by cdubzzz

Contact the FCC: https://consumercomplaints.fcc.gov/hc/en-us

My wife is a victim of the OPM breach and had someone apply for (and in some cases open) numerous accounts with her data. One of those accounts was with T-Mobile and after three months of phone calls and strongly worded bills we filed an FCC complaint. A T-Mobile rep called us two days later and the issue was resolved (or so it seems anyway, haven’t heard anything in the past few weeks).