Comment by otakucode

I encountered that several years ago. Federal law says that if you request a cable box with an enabled Firewire port, cable companies are required to provide it. I requested such a box from my local Time Warner cable TV company. They had no clue what I was talking about and said their software had no facility to let them enable the Firewire port on my box. So I called the State Utilities Commission in my state. I explained the situation, and that the cable company was violating federal law. The next day I got a call from the owner of the local Time Warner franchise personally. They managed to find a way once they were in danger of having their license to operate in the state revoked.

"Make game of that which makes as much of thee." is a quote from a book thousands of years old (The Rubiyat by Omar Khayaam) but it is as applicable as ever.