Comment by devonkim

I’ve discovered that as any project becomes larger and involves more people, they all lead to patterns resembling awful enterprise corporate bureaucracies with the same political and cultural repercussions. Patterns that result in folks filing issues in the wrong categories and issue trackers entirely come from bad / misaligned UX but also because the maintainers and contributors are having difficulty accommodating the workflows of users and new contributors. Jenkins is a project where they outright disabled Github issues and everything goes to the JIRA, for example, but somehow Kubernetes is able to handle some issues via Github at least (but only by sharding from what I observe).