Comment by gumby

> ...why the company should be the primary responsible entity for this...Having a private entity that has a vested interest in the events seem...unwise.

All other issues aside: the company should want to make an environment where good people want to work and can work without "distractions" (using the word very broadly and generically, not dismissing people's important concerns!!!). So it's in their self interest to deal with them well.

This line of argument isn't that different from the GP's analogy to site uptime.