Comment by anitil
7 years ago
The system designers are doomed though. - Legacy Systems - Complicated workflows - Enterprise software - Difficult compliance issues - Billing and coding
Every moment I touch Jira feels like time I won't ever get back, and it is miles better than any medical software I've seen. Imagine if your whole work life was in a system like that. Misery.
I'll cape up a little for Jira. You need to have it built and configured by somebody who actually, really cares about how people already work and has the Jira-specific knowledge to express it--and that can be hard when doing the right thing in Jira is as counter-intuitive as it is--but when done right it's really very powerful and can be made to be effective and user-friendly. (I volunteered to be the Jira admin at my new company because I do care and I do understand it well enough to do that stuff--and because I own enough of the other systems it'll have to hook into eventually, anyway.)
On the other hand, I used to work on EHR software. Eff that.
I've heard that mentioned, so perhaps I just haven't had a good experience yet
Can said person make the search return sensible results? I doubt it - it's not only configuration.
Search is, admittedly, the worst part of Jira. ;)