Comment by AnssiH
7 years ago
I doubt the law requires anything more than the full refund which MS is providing.
Similarly, if someone sells you a physical product that is faulty, the seller is not required to produce a replacement, they can just refund you instead.
> the seller is not required to produce a replacement
As well they cannot demand any such thing - the country's money is legislated to be accepted as a settlement for any kind of debt. It's the "legal tender" thing.
Defective instances are a random (though not unpredictable) event occurring independently between instances, with no influence by the manufacturer, designholder, or vendor.
Hitting the Molly Switch on a DRM service is the exact opposite.