In this case yes, however they also indicate this is how they do their staged rollouts in general. So if they are releasing any other software update that goes through the staged rollout free customers are tested first. If that change broke something, free customers get that first. Which seems fair to me.
In my experience it’s generally best to roll out changes on testing, staging, and then clients in order of how much they pay, especially if you have SLAs with the highest paying customers.
Impact is generally lower, both to the client, and to your bank account.
That sounds strange to me. If you introduce a bug then roll back very quickly, it will only affect high paying customers. If you introduce a bug then roll back a while later, it will impact high paying and low paying customers equally. Why would you want this scenario? If you flip it it seems strictly better to me.
Overall I think it's a good deal for both users and Cloudflare. Users get a major CDN for free, and instead of paying for it with ads, surveillance or other shady thing, they pay by being beta testers.
In this case yes, however they also indicate this is how they do their staged rollouts in general. So if they are releasing any other software update that goes through the staged rollout free customers are tested first. If that change broke something, free customers get that first. Which seems fair to me.
In my experience it’s generally best to roll out changes on testing, staging, and then clients in order of how much they pay, especially if you have SLAs with the highest paying customers.
Impact is generally lower, both to the client, and to your bank account.
That sounds strange to me. If you introduce a bug then roll back very quickly, it will only affect high paying customers. If you introduce a bug then roll back a while later, it will impact high paying and low paying customers equally. Why would you want this scenario? If you flip it it seems strictly better to me.
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If it's free, you're the product.
Overall I think it's a good deal for both users and Cloudflare. Users get a major CDN for free, and instead of paying for it with ads, surveillance or other shady thing, they pay by being beta testers.