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Comment by gdulli

7 years ago

Aside from counterfeiting, it's become a hassle to buy from the marketplace. My last experience was buying a small piece of furniture. There was a problem and it could have been resolved more easily than it was, but as inconveniences came up I had to deal with both Amazon's and the vendor's customer service. And each blamed the other. Ultimately I had to pack up something heavy to be shipped back which I didn't want to do, and if I had to do it it would have been less hassle to take it back somewhere local. Which is how I wish I had made the purchase.