Comment by hn_throwaway_99
6 years ago
TBH it's a very silly principle to fight for: "I DEMAND YOU HAVE NO BUGS!" And the DMV could just as well argue "Sorry, the bug is that we never should have accepted your NULL plate application in the first place, so we'll send you a non-vanity plate".
I agree with the outcome of your premise to some degree. But he did do nothing against their stated policies regarding vanity plates. They issued him the palte. I am of the opinion that if they have a flaw in their code, it is on them to fix it, not the 'customer' to change their situation after the fact...
He's not demanding they have no bugs, he's merely refusing to provide a workaround for their bugs at his own expense and inconvenience (sure refusing to may actually involve other greater expense and inconvenience but that's beside the point).
The suggestion in the latter half of your comment is notable in that that's not what they said or offered. They don't even seem to have offered any recompense, which could at least be seen as a reasonable middleground (though still a compromise for Droogie who is denied his vanity plate post facto)