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Comment by pdimitar

7 years ago

“It pains me to see what you are going through. I’ll be there for you if you need me.”

No customs, no euphemisms, and to the point.

There is a way out of the conundrum you outlined.

There was never any conundrum. "Sorry" can be correctly used in both an apology or in expressing sorrow. In saying, "I'm sorry for your loss," the context makes it clear that the speaker is not penitent, but sympathetic.