Comment by wiggles_md
6 years ago
IIRC Logitech used to do this with warranty replacements on Harmony remotes—don’t know if they still do. It made purchasing one used risky.
6 years ago
IIRC Logitech used to do this with warranty replacements on Harmony remotes—don’t know if they still do. It made purchasing one used risky.
They did this, but the blacklist only prevents the remote from getting updates from the cloud.. it does not brick the device, and it can continue to use its current config. Or at least that's how it used to be.
I have a harmony that I bought in 2009-ish, and the provided "batteries included" exploded in the first few days of ownership and made a huge mess. I wrote them a complaint, and they sent me a new remote. When I activated the new one, the old one stopped taking updates.
Amusingly, there is an open source tool that can pull a config from one harmony and flash it to another. The replacement was actually slightly inferior (mushy keys), and so I'd program the replacement, back up the config, and restore it to the original.
It makes purchasing one new risky.