Comment by shock
6 years ago
I recently bought a couple of Netgear Managed Switches (for Business)⁰ and in their datasheet they list "Local-only management" as a feature. Only after they arrived we discovered that you only get limited functionality in the Local-only management mode, you have to register the switches to your Netgear Cloud account to get access to the full functionality.
Reading up on it, this was achieved only after a community outcry because in the prior firmware versions the switch would have to connect to the Netgear Cloud on every bootup.
Needless to say I would not have bought the swiches if I had knew I needed to register them to Netgear Cloud to have access to the full functionality specified in the data sheet. If I had bought them as a consumer, not as a business, I would have returned them immediately.
Netgear are now on our purchasing blacklist.
⓪ - the switches are Netgear GS-108Tv3
You should return them to the middleman, accompanied with a small note about the false advertising and claim a full refund. Make sure to order something from the same vendor that does work.