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Comment by deanmoriarty

6 years ago

I have a custom domain with Gandi and take advantage of their mail forwarding option to forward the emails sent to the custom domain (my “no lock-in” email address) to my personal Gmail account.

Considering how critical email is for me, seems like I won’t be trusting their MX servers to process all my inbound mail anymore and will soon be looking for another solution that works well with Gmail (don’t want to pay for GSuite), and possibly also transfer my domain to another registrar.

That support tweet is such bad taste.

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deanmoriarty

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blibble  6 years ago

gandi's response notwithstanding: email is hardly reliable

unless you run all the MXes (and can prove otherwise): you're likely having emails dropped all the time already

  • deanmoriarty  6 years ago

    For sure, but everything is relative. Ignoring for a second the lock-in factor of using a @gmail.com address, I would trust Google's MX servers any day over Gandi's, especially after this last incident (trust == reliability in this context).

    • blibble  6 years ago

      Google's MXes are notoriously strict and drop or permanently delay emails all the time for reasons beyond your control as a recipient

      an example from 5 minutes ago from one of my MX'es (which only forwards, after heavy greylisting and spam filtering):

      Jan 9 18:05:59 mail postfix/smtp[26197]: to=<ABC@gmail.com>, orig_to=<XYZ>, relay=alt1.gmail-smtp-in.l.google.com[209.85.233.26]:25, delay=25000, delays=25000/0.01/1.6/0.16, dsn=4.7.0, status=deferred (host alt1.gmail-smtp-in.l.google.com[209.85.233.26] said: 421-4.7.0 Our system has detected that this message is 421-4.7.0 suspicious due to the very low reputation of the sending domain. To 421-4.7.0 best protect our users from spam, the message has been blocked. 421-4.7.0 Please visit 421 4.7.0 https://support.google.com/mail/answer/188131 for more information. ABC - gsmtp (in reply to end of DATA command))

      that's not my reputation (which is high), that's the reputation of the sender's From address

      and it doesn't send it to the spam folder, it just delays the email forever until my MX gives up

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