Comment by dx034
5 years ago
For many jobs that's how it works. A lot of work is not about quality, tasks just have to be completed according to schedule.
5 years ago
For many jobs that's how it works. A lot of work is not about quality, tasks just have to be completed according to schedule.
in which case it should be easy to measure performance
Could you give an example of a task where you cannot make a difference in quality? I have trouble coming up with any.
Any task that is a rote, skill-less application of a list of procedures. Success in that case is a binary "did you do the thing", not "how well you did the thing".
...such as? All jobs I can think of -- even the most low-status or menial -- requires a certain skill and can be done with varying levels of quality.
All jobs I can think of involve some sort of outcome that is desired by the one purchasing the work. Furthermore, that outcome can be of insufficient quality and therefore rejected by the purchaser, or at least not fulfilling the needs they were expecting to have fulfilled.