Comment by coderholic
6 years ago
The pizza business is the one making the profit here, at doordash's expense.
It'd presumably be trivial for doordash to fix this, by checking the order amount against the cost. The article explains why they might not be doing that ("growth")
The problem is some customers received the pizza cold, and instead of blaming DoorDash, they blamed the restaurant. It's very misleading when DoorDash resell a product and pretend like the restaurant is actively participating in that process. I personally would not hesitate to ramp up the "self ordering", just to f* with DoorDash.
Gotcha. You're talking about doordash pretending to be the restaurant, not the arbitrage problem.