Comment by klodolph
6 years ago
Is Google Duo much of a competitor? Hangouts is circling the drain, Allo is dead, and everyone I know is confused by Duo, including Google employees. If you made a list of the ways Google employees made video calls to each other outside work, I’d be suprised if Duo were in the top three.
What is confusing about Duo? It's a phone-number-based video caller. It's one of the simpler messaging apps that Google has made.
Duo: A simple app with a confusing name, released four years ago to compete with another app that Google made that did the same thing but more, and released as a matched set with a different app which also had a confusing name but is now discontinued. Forgive me if I’m getting old and can’t keep up with this shit. I make video calls through four different apps depending on who I’m talking to, and I just can’t be bothered to deal with Google’s constantly-changing messaging landscape.
I know people who are still angry about the Messenger app being split off from Facebook, but that’s nothing compared to the dumpster fire that is Google’s messaging app landscape. So if I want to make a video call to one of my Google employee friends it’s not going to be through Duo because it seems like they don’t have time for this shit either.
Who knows, maybe Duo will take off?
It seems to have taken off already :
> That's the case for many people these days–in fact, every week, over 10 million new people are signing up for Duo, and in many countries, call minutes have increased by more than ten-fold. https://www.blog.google/products/duo/4-new-google-duo-featur....
Disclaimer : Google employee but work far away from duo but use it daily with family and friends.
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I think Duo is here to stay. Google is even tightening the integration of Duo with the Android dialer, while at the same time doing things like dramatically improving group calls and integrating it with Google Home devices.
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Has it not taken off? It holds the #5 spot in "Social Networking" in Apple's app store, where it must compete with Facetime. I've been using it to talk to my mother for 4 years. She certainly doesn't care about Google's past messaging blunders; she just likes that it works.
I don't really think Duo would be the best option for Google employees to video chat with each other. They'd use Hangouts, because they all already know each others' G Suite accounts.
Duo is great comparing to others, and for cross-platform group calls. I do use it when I need to call on Android devices.
But Facetime is still superior on iOS and MacOs. When it comes to calls in apple ecosystem - it is a no-brainer.