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Comment by vinni2

5 years ago

I am getting screwed by KLM. I am guessing the Dutch government is giving similar option to KLM. my travel insurance is also screwing me saying that I should accept the voucher. It’s unfair the governments are bailing out airlines but they are just holding on to our money for the cancelled flights.

I have had cancelled overall 5 flights during this time for which I got zero response from any airline, there was no option to speak to a human as “all representatives were always busy”. All I could get is a voucher.

I’ve managed to get all refunded 3 x chargeback via credit cards and 2 x paypal. Provided basic proof of purchase. (UK)

Everyone that cancelled a flight with KLM that I know of got their money back. But seriously, cut them some slack. They are hit one of the hardest in this pandemic. The Dutch government bailing out the airline isn't a bad thing for you, it means that you won't lose the money.

Just so you know, I still haven't gotten my money from AirAsia for my flight to Seoul and although I'm irritated, I get it and I think it is fair for them to pay it out in waves. (My friend got his money back already)