Comment by djsumdog
6 years ago
At a minimum, a "ban" of the Oculus account should also include an immediate refund of any and all purchases. It's absolutely ridiculously to think they can just keep all that money while depriving a customer of software licenses they paid for!
heck I don't understand why Facebook doesn't exclude accounts linked to a headset from bot bans, max 1 per headset of course. If fake new Facebook accounts are worth $400+ to bad actors we are in bad shape.
Indeed, and it would force Facebook have some skin in the game because banning would cost them real money. I'm betting once each ban starts to cost them hundreds of $ they will start to at least put some human eyes in front of it before the ban hammer comes down.
Not even that is good enough, a ban on an account should have a VERY high bar, and that bar needs to be highly regulated. Right now it's just games, maybe movies, but it could apply to all kinds of software and apps... and this stuff is important. You can't cut a person off from being able to purchase and use their puchased software. It's too important.
Arbitrary account bans already impact more substantive business services. It's not that rare to read of situations where small businesses have had their Amazon stores, Gsuite, Google Ads, or Google Store (publisher) accounts arbitrarily banned with no recourse.