Comment by readams

>I think you are very confused about how availability is tracked. If a class of users is always getting an error this would be investigated.

Oh, please, you are confused. I worked at Google, most teams just don’t have metrics like this.

While I don’t think it’s acceptable, reality is that it’s expensive to compute such metric, i.e. you need to slice you monitoring stream per each user, has privacy implications, and often it’s unclear what action should be taken.