Comment by lrossi
5 years ago
> I received an automated email confirming that the review had been successful around 2 hours after that fact. No clarification was given about what caused the problem in the first place. ... We never properly established the cause of the issue, but we chalked it up to some AI tripping on acid at Google's HQ.
I expect more of this Kafkaesque experience to come in the future.
This is no longer a technical problem, but a social one. It can only be solved through legislation.
Author here. The second time around, the review confirmation email took around 12 hours to get to us.
Thank you for posting all the info here. And I’m glad that you managed to fix the problem. I think it must have caused you a lot of stress.
Yes, this was a massive headache and we got very lucky with the timing of the incident and the blast radius of the system in question. I can't really say the issue is fixed so much as it is mitigated, hence the writeup to gain some awareness. Some of the other comments have valuable anecdotes too.