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Comment by perl4ever

5 years ago

I was just paying a bill online.

I had loading images turned off in my browser.

So I get the checkbox captcha thing, and checking it is not enough, so I have to click on taxis, etc. Which didn't initially show because of images being off.

I eventually did turn on images for the site and reload it. But at first, I was like "wait a minute, why should I have to have images on to pay a bill?" and I clicked a bunch of things I'd never tried before to see if there was an alternative. It appears that you have to be able to do either the image captcha or some sort of auditory thing. I guess accessibility doesn't include Helen Keller, or to someone who has both images and speaker turned off (which I have done at some times).

Maybe this is hard for someone younger to understand, but when I was first using computers, many had neither high quality graphics nor audio - that was a special advanced thing called "multimedia". It feels like something is severely wrong with the world if that is now a requirement to interact and do basic stuff online.

Genuinely-handicapped users should certainly have accommodations that allow them to pay bills using the necessary accessibility tools. It's always tricky to keep those tools from being leveraged by spammers and phishers, though, as witnessed by how TDD services for the deaf were misused in the past. Hard problem to solve in general, either through legislation or technology.

But if you're an ordinary user without special challenges, why would you expect anything to work after turning images off in your browser? If you're that much of a Luddite, maybe computers and technology aren't appropriate areas of interest for you to pursue.

  • Once upon a time, it was not only easy to find the option to disable image loading, but you could easily load them a la carte, by right clicking on any placeholder.

    With the browser I use now, it seems to only let you reenable images per-site and then you have to dig in settings to delete the exception.

    There IS a Load Image menu item when I right click...but it does nothing! Neither does "Open image in new tab".

    I think it's unfortunate if there is a "long tail" of features in a typical application these days that are not expected to work.

    • What frustrates me personally is that there used to be a Firefox extension to suppress displaying a particular image, which is no longer available. I can't see the utility of disabling all images, but that extension was nice because you could use it to remove things you were tired of seeing like obnoxious backgrounds, avatar photos, and even some ads. Once you right-clicked on an image and told it to remove it, you'd never see it again, even in subsequent browsing sessions.

      This extension died during one of Firefox's periodic Purges of Useful Functionality(tm), and I've been looking for another one ever since. So to some extent I see where you're coming from, but a general jihad against sound and images in the browser seems pretty radical.