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Comment by makecheck

5 years ago

Before even imagining all the ways to start regulating a tech company, I think we desperately need a few basic regulations like:

- For every major service offered, company must provide 3 ways to contact live support, two of which must be immediate, e.g. chat, phone, E-mail. [As opposed to today’s “standard” of having none of these!]

- Every action that can be taken automatically by an AI must be possible for support staff to immediately reverse.