Comment by d3nj4l
5 years ago
There is a limit to which problems you can throw people at, though. Facebook’s and Youtube’s human moderators suffer from the trauma of watching millions of awful videos every day. Policing provocative posts that are dogwhistling while still allowing satire and legitimate free expression is incredibly challenging and requires lots of context in very different fields. It’s not as simple as setting up a side office in the Philippines and hiring a thousand locals for moderation.
Yes: skilled labor. This is not a novel problem. Other companies create internal training pipelines and pay higher wages to attract those sorts of employees, when they're critical to business success.