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Comment by hindsightbias

5 years ago

Yes, the terms probably were written when it took two days for a check to clear.

No, the ombudsman probably can’t get legal to update the T&Cs

Contracts by definition cannot bind people into illegal conditions, and there's degrees of neglect that can be considered illegal. The entire point of an ombudsman is to keep actors within "this is not illegal" lines; I'm guessing you could do this on small claims court too, but with the plague and everything it can take a lot longer