Comment by hinkley
5 years ago
They are becoming the AT&T Wireless of Cloud providers.
If you have no problems, it's fine. The first time you need to call customer support, you start wondering if TMobile or somebody else would be a better provider.
5 years ago
They are becoming the AT&T Wireless of Cloud providers.
If you have no problems, it's fine. The first time you need to call customer support, you start wondering if TMobile or somebody else would be a better provider.
> They are becoming the AT&T Wireless of Cloud providers.
On that note - I have AT&T. I'm fine with AT&T, except that group MMS / messaging is broken with non-iPhone users. I've tried calling support, walking into a store, and now - simply given up. I tried two other carriers a few years ago, and had far worse problems, so I just suck it up and call people when we have to communicate. At least that part works.
You sum it up well.
This bit me after switching from Mint to Verizon. I thought it was the Verizon's fault for a long time, but Reset All Settings on my iPhone finally fixed it.
https://tedpiotrowski.svbtle.com/switched-to-verizon-iphone-...
Huh. That rather ominous reset option did it. Why thank you kind stranger. :-)
What an excellent analogy.
Google is AT&T: technically great, but customer support is intentionally and aggressively incompetent.
AWS is Verizon: technically good with some weird rough edges and legacy stuff, but customer support will bend over backwards for you.
Does that mean Azure is T-mobile? I have little experience with either.