← Back to context Comment by spullara 5 years ago For better or for worse, that is good customer support with clear remediation procedures. 2 comments spullara Reply jtbayly 5 years ago Not answering a simple question about what the options are, followed by irrevocably deleting data the user wants. That’s what you think good customer support looks like? I never want to be your customer. dhimes 5 years ago I think the bar for remediation procedures needs to be higher than "clear" to qualify as good customer support.
jtbayly 5 years ago Not answering a simple question about what the options are, followed by irrevocably deleting data the user wants. That’s what you think good customer support looks like? I never want to be your customer.
dhimes 5 years ago I think the bar for remediation procedures needs to be higher than "clear" to qualify as good customer support.
Not answering a simple question about what the options are, followed by irrevocably deleting data the user wants. That’s what you think good customer support looks like? I never want to be your customer.
I think the bar for remediation procedures needs to be higher than "clear" to qualify as good customer support.