Comment by adrian_mrd

This surfaces an important point that our communities (online, offline, families, etc) have no easy solution for: if indeed some one does have a mental illness* how do you factor that in and make allowances for it? How do you quantify that the actions come from someone who is mentally unwell? And without diagnostic tooling, how do you know they are mentally ill?

* In this case there is no way to comfirm if the sender/s are mentally ill because all you have is inference to play against the words written and the images sent to Daniel.