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Comment by lilyball

5 years ago

I’m really confused.

1. There is no quick action to report as spam, so how is it even being triggered?

2. You regularly delete your conversation with your wife?

3. It seems implausible that Apple would disable someone’s iMessage account based on one person’s spam report.

Personally, I’ve never seen “report as spam” show up unexpectedly. In fact, I’m not even sure how to get it at all. AFAIK it’s only offered as an inline option when receiving a message from a new sender.

The entire reason why this is being mentioned in the first place is because it's unexpected behavior. You can't honestly expect to resolve their issue with snide remarks and anecdotal "works on my machine" rhetoric.

  • I’m not trying to “resolve their issue”, I’m casting doubt on the OP’s story as presented.

> There is no quick action to report as spam, so how is it even being triggered?

I, too, have gotten "do you still want to receive messages from this person" popup after removing a conversation. It exists.

> You regularly delete your conversation with your wife?

If you send a lot of photos and videos - our family chat fills up with Lego creations and music practice clips - you can wind up with individual conversations eating up gigabytes of space.

> It seems implausible that Apple would disable someone’s iMessage account based on one person’s spam report.

Perhaps more than one person has made the same mistake with OP's wife's text messages?

  • That's perfectly legit and if that works for you fine, but there are automatic ways to mitigate this. If you go into Settings -> Messages -> Keep Messages you can set the retention period for messages to 30 days and they'll automatically get cleaned up.

    Of course there may be some histories you want to keep longer than that. Alternatively you can got into Settings -> General -> Storage _> Messages and delete just the large media files directly without affecting chat texts. None of which excuses the issues of course.

    • > Keep Messages you can set the retention period for messages to 30 days and they'll automatically get cleaned up.

      You underestimate the number of large files kids and grandparents can send in a chat in 30 days.

      1 reply →

  • > I, too, have gotten "do you still want to receive messages from this person" popup after removing a conversation. It exists.

    That sounds like “do you want to block this person”, not “do you want to mark this as spam”. Blocking is separate functionality.

    > If you send a lot of photos and videos - our family chat fills up with Lego creations and music practice clips - you can wind up with individual conversations eating up gigabytes of space.

    General > iPhone Storage will prompt you to review and delete attachments from messages without deleting the whole conversations. You can also review and delete individual media types from the Messages subscreen. And of course you can delete attachments from the info screen of any conversation in Messages.

    > Perhaps more than one person has made the same mistake with OP's wife's text messages?

    Then this would be expected to be a widespread issue, not something that’s happened to one single person.

  • >eating up gigabytes of space.

    Wow that's a ton of storage, a device that wouldn't require constantly deleting messages would be so expensive.

    Oh wait, none of that is actually true. Apple just likes screwing over the people that give them money.

    • > Apple just likes screwing over the people that give them money.

      My iMessages is currently 24.14gb. I’ve not had storage space issues in a very long time. Apple gives you settings to define retention periods. So how is Apple screwing me over again?