Comment by mortenjorck
5 years ago
> The support tech had the gall to tell me they’d reactivate her account as a one-time exception, and I practically wanted to kill the guy over the phone.
No other positive outcome is quite as rage-inducing as a "one-time exception" for something that was the vendor's fault, not yours.
I almost switched banks after a CS rep warned me not to attempt another transfer that would get reversed (not enough money in the account). It was a glitch in their system that caused the first one.