I often too harsh on support agents. I love the Amazon way where you can always just email jeff at amazon if you have a serious problem, and it gets routed appropriately. That gives me peace of mind and probably makes me treat any entry level support agent at Amazon better.
I speak bluntly but quickly reverse course when someone steps up and does the right thing.
I often too harsh on support agents. I love the Amazon way where you can always just email jeff at amazon if you have a serious problem, and it gets routed appropriately. That gives me peace of mind and probably makes me treat any entry level support agent at Amazon better.
I speak bluntly but quickly reverse course when someone steps up and does the right thing.