Comment by withinboredom

When I moved from the US, I spent six hours on the phone with Apple trying to figure out why we couldn’t move our family subscriptions from the US to the new country. I bounced around from one support tech department to the next. Eventually they told me they’d call me back. About ten minutes later I received a call from a support VP, she was able to discover I had a failed payment on OSX, for $12. She wrote it off and transferred the accounts to the new country.

It was pretty entertaining in retrospect.