Comment by breck

> The easiest answer would be to tell WaPo to stop.

I see you've never used WaPo or NYTimes before :)

I do obviously deeply regret engaging with support on this issue, and my god I would have paid $100 nevermind worrying about $10 to not have to deal with this (still ongoing) issue.

But think about how bad all of the things are here:

1. A product named "Apple Card" that requires "Apple Pay" and feels like the same thing, but apparently is 2 different things.

2. Not only 2 different things, but 2 different companies. "Apple Card" is really "Goldman Sachs Card", but you don't find that out until something goes wrong.

3. But then Goldman Sachs somehow can interact and control your Apple Id account.

4. But there's no communication between support at the 2 companies, and all context is lost when you switch to Goldman Sachs.

5. If you at any point in time mistakenly say "Apple Card" and not "Apple Pay", or vice versa, even though I only ever use both together as a consumer, they will say "oh actually I think you're in the wrong department, let me transfer you", and then you have to start over.

On and on and on. Absolutely atrocious.

But the bottom line, the root cause, is this: payments providers should be on the side of the consumer, and not the merchants. I used to work at Visa. I know how the system works. I know anything is possible. The idea that Apple can't show people all recurring subscriptions and allow 1 click to cancel is bullshit. They absolutely can build that. It would be the right thing to do for consumers. But this is the Goldman Card. Not the Apple Card. And I don't see Goldman as a champion of the end user.