Comment by ric2b

Where does the belief that corporations are somehow perfect at doing cost-benefit analysis come from? Has anyone worked in a place where that seemed to be the case?

We're talking about an issue that has been loudly complained about for 7 years (and I am evidence that it makes people play the game much less often than they would like to) that some person without access to the source code was able to identify and fix relatively quickly, it would be surprising if it took an FTE 1 week to find this with access to the source code.

This is one of the most profitable games ever, they could hire an entire team to track this down for half a year and it wouldn't even be noticeable on their balance sheet. And I would bet money that it would have increased their active player base (which they care about because of the micro-transactions) in a noticeable way, as long as players were aware of the improvement so they would try it again.