Comment by swiley
4 years ago
If telemetry is used for improving services then why does every project who's UI decisions are based on telemetry[1] consistently rebuild their UIs in less usable and less user friendly ways?
[1] Pretty much anything from Mozilla or Google, Reddit, lots of others.
Because they're optimizing for some engagement metric and not user experience.
Power users turn off telemetry and skew data?