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Comment by jstanley

4 years ago

> our only visibility into whether or not a system is functioning healthily.

Your problem here is viewing the end user's setup as part of your system.

It's the user's private system -- why should you have any visibility into how it is functioning?

They said a system, not their system.

Car computers report telemetry to mechanics, and given that digitization allows for economies of scale, this isn't that different.

  • > Car computers report telemetry to mechanics

    Yes -- and they shouldn't.

    • Yes, they should. It assists with repairs, increases safety, leads to recalls, and in cars with GPS units, even reports road emergencies and saves lives.

      You can feel uncomfortable that this is happening, which is an entirely okay opinion to have, but when it comes to forcing that opinions on others, please don't.

      Imagine if we were debating the qualities of buttons because the Amish were uncomfortable using them.

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