Comment by TeMPOraL

> Nothing is stopping consumers from demanding phones that are self-serviceable

It's not like anyone asked the consumers. Nor were the options put on the market, for the buyers to vote on them with their wallets. The conclusions are assumed in advance by the companies. Meanwhile, consumers choose from what's actually available on the market - not from the space of all possible products.

> they just simply aren't willing to accept the tradeoffs involved (larger size, worse thermals, higher price, etc).

No customer can truly evaluate the tradeoffs involved. For starters, necessary information isn't publicly available. Companies don't publish reports from their product teams that describe the trade-off space they're working on. Would a user-replaceable battery make the phone thicker? How much? Does the glue actually helps with thermals? What's the price difference? Nobody knows, outside the people involved in these decisions.

Secondly, marketers run interference. Maybe a Joe would pay $100 extra for a fully repairable phone, so that Jane could fix it for him when he unavoidably breaks it in six months. Maybe an environmentally conscious Carol would go for one with user-replaceable battery, because she can only afford a cheaper, mostly integrated device. But they won't, because those issues aren't even on a typical person's radar. Instead, the marketing focuses on vague appeal to emotions, misrepresented specs, outright lies, and bait-and-switch "value-add" services. Most people who know better than to fall for such nonsense will just look at the one clear indicator - price.

The point is: when you have a system connected to a bunch of input signals, you can't say that a particular signal doesn't affect the system, if half of the other inputs are flooded with noise that's 20dB higher than any legit signal would be. You first need to shut off the noise!

> If you disagree, there's an unserved market segment wide open for you!

Not for me. There are too many capital barriers to entry around designing and manufacturing high-end electronics. You can't just start a business in this space and hope to offer a comparable price to established magnitudes.

Now if an established company like Samsung or Apple dared to try this, then we'd know. Maybe it would turn out there's no market for repairable smartphones. But I haven't seen anybody giving it a shot in a meaningful way.