Comment by tolbish
5 years ago
The issues in your earlier post point to a problem with the company as a whole. It is surprising that the issue is with a specific role.
5 years ago
The issues in your earlier post point to a problem with the company as a whole. It is surprising that the issue is with a specific role.
What do you mean exactly? There are tons of problems with the company. Stay long enough at any large company and I'm sure there are plenty. The issues can change dramatically from department to department.
The lack of documentation/procedure, and the process issues with others contacting you needlessly instead of the SME. They just seem like structural issues that would not be specific to one team.
Oh. Other departments are better in those areas. We had troubleshooting and recovery procedures in the previous team.