Comment by iudqnolq
4 years ago
I've owned a System76 darter pro for a year. I've had two noticable issues, but overall I've loved the experience and would absolutely do it again. I personally prefer System76's pragmatic "get things working first and gradually make them not depend on binary blobs later" approach compared to Purism which sacrifices quality for openness.
The issues:
- Apparently random force shut downs every few days for months. Their support wasn't able to diagnose the issue, but it eventually went away on its own. Logs had nothing, they just stopped.
- Hinge broke requiring ~$200 repair costs (needed to replace most of the exterior shell)
However, I'm relatively hard on laptops and have also had similar issues with other laptops. For example, I had a MacBook that regularly reset it's clock to zero unix time probably because of a hardware issue and needed to have the memory replaced.
Yeah Purism is facing a two sided problem. Solving for privacy and Linux quality. It follows then that every System76 purchase helps a healthy Linux ecosystem AND enables others like Purism to push it even further. For Purism to win the marketplace needs System76 to win as well.
Ouch on those issues though. That would be roughto work with random shutdowns. This is good intel.