Comment by vishnumohandas
5 years ago
Our pricing model is such that the product can self sustain itself. Also, we have a desktop app[1] that syncs your uploaded data to a local drive, so you don't have to worry about a lock-in.
But even if we do have to sunset the service due to unforeseeable reasons, our cold storage is relatively inexpensive and we will give our customers ample time to migrate out.
Also, in such a scenario we would want to publish our entire system in an easily deployable way so that all our efforts would not be in vain.
I see where you're coming from and I really appreciate that you're taking the time to respond. I know it's unlikely for a service like this to shut down from one day to the next but it's not impossible, plus the whole thing about a service having the ability to shut me out of my own data, that's just scary. And many of us are already paying for storage on Dropbox and have secondary backups set up for instance. I'm just saying that this would probably convince more people to switch, leveraging a service they're already paying for plus whatever you're charging to facilitate - less than the full service with storage would cost but enough to make you some money as well. Again, offering privacy in a field that was previously devoid of it is a great step in the right direction.