Comment by vishnumohandas

Sharing some of the steps we've taken at ente to reduce the probability of such events:

- All files uploaded to ente are versioned and older versions are available for 60 days from the day you updated them.

- File deletions are performed only as a function of user action. Deleted files are again recoverable for 60 days.

- Two copies of each file are maintained with separate storage providers. Both of these providers offer 11x9 durability.

- For each uploaded file, we compare the number of bytes uploaded from the client to that received on the server and request a reupload in case there is a mismatch (to be replaced with a hash check).

We understand your concerns and will continue to invest in steps that improve data integrity and durability.